GDPR Summary

Effective Date: 10/02/2025

CERTIFIED TRANSLATION SOLUTIONS™ ("we", "our", "us") is committed to protecting and respecting your privacy. This Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website https://certifiedtranslationsolutions.com/ (the "Website"), you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal data:

Contact Information: Name, email address, phone number.
Account Information: If you create an account, we may collect your username, password, and other account details.
Transaction Information: Details of payments, billing information, and purchase history if applicable.
Technical Information: IP address, browser type, operating system, and device information.
Cookies and Usage Data: Information on how you use our Website, including pages visited and time spent on our site.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To provide, improve, and personalise our services.
To communicate with you, including responding to inquiries or fulfilling orders.
To manage your account and ensure the security of our Website.
To comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide us with your personal data voluntarily, such as when you fill out a contact form.
Contractual Necessity: To fulfil our obligations under any contracts we have with you.
Legitimate Interests: To operate and improve our Website and services in ways that are expected by you.
Legal Obligation: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your data with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party companies that assist us in running our business.
Legal Requirements: If required by law or regulation, we may disclose your information to government authorities or law enforcement.

5. International Data Transfers

Your personal data may be transferred to, stored, or processed outside of the European Economic Area (EEA). If we transfer data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
Right to Object: You can object to the processing of your personal data for direct marketing purposes.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

9. Cookies

Our Website uses cookies to enhance your user experience. Cookies are small text files placed on your device when you visit our site. You can control the use of cookies through your browser settings, but please note that blocking certain cookies may affect your experience on our Website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at: ptc@"ourdomainname".com.

CERTIFIED TRANSLATION SOLUTIONS™

Comprehensive Language Services in the UK: Expert Interpreting, Translation, and Transcription Solutions